Delivery Information

Every item from Dolce's Designs is handmade, personalised and created especially for you.

Unlike mass-produced products, your order is made to order, meaning we take the time to create something truly special before it leaves our workroom.

We always aim to keep you updated throughout the process and get your order to you as quickly as possible.

Production Times

Most personalised orders are completed within:

⏱️ 2-3 weeks

Please remember that during busy periods, holidays and seasonal events such as Christmas, production times may be longer.

If you require an item for a specific date, please contact us before ordering and we'll always do our best to help.

📦 Standard Delivery

Tracked delivery throughout the UK.

📦 Larger Orders

Larger items may require alternative delivery services depending on size and weight.

Tracking details will be provided wherever available.

Need something urgently?

Please contact us before placing your order.

While we can't guarantee every rush request can be accommodated, we'll always do our best to help if we have availability.

If your parcel arrives damaged or you believe it has been lost in transit, please contact us as soon as possible.

We may ask for:

📷 Photographs of damage

📦 Packaging photos

📋 Order details

This helps us resolve issues quickly and efficiently.

✨ Personalised orders cannot usually be returned unless faulty.

✨ Please double-check spelling, dates and personalisation details before ordering.

✨ Colours may vary slightly between screens and finished products.

✨ Handmade items may have small variations that make every piece unique..

💖 Made With Love, Personalised By Dolce's Designs